Archive for November, 2007

Blog Smear: Crisis or Calm?

Published by admin November 26th, 2007 in Marketing Voices. Closed

Getting smeared by disgruntled employees, customers and shareholders is a major PR issue when blogs and social media added to the mix. Staying calm is all about preparation. Charles Pizzo, communications expert talks to Marketing Voices about his tips for what you do when taken to task by a blogger. What tips do you have to “fight back”? How do you track and identify these cyber smearers? When do you respond to attacks and when do you leave them alone? How do you most effectively manage a response?

Team Blogging: Tips From Southwest Airlines

Published by admin November 19th, 2007 in Marketing Voices. 0 Comments

Southwest Airlines blog called Nuts About Southwest is one of the more popular team blogs online today. Talking to Paula Berg, the PR Manager of Southwest, Marketing Voices learns (no surprise) that passion is what makes a team blog great. But Paula and her team managed to find thirty bloggers to contribute on a quarterly basis. The daily posts vary and they represent thoughts from pilots, flight attendants, and operations. The blog return on investment (ROI) is good because people now feel closer to and are booking more on that airline than its competitors. Check out www.marketingvoices.com or email Jennifer@podtech.net.

Social Media Metrics: Making Them Work for a Corporation

Published by admin November 12th, 2007 in Marketing Voices. 0 Comments

Given his experience in social media marketing, Vice President David Appelbaum of Big Fix tells Marketing Voices listeners about social media metrics. For the second week in a row, Appelbaum is back on the show to explain how best to gauge the success or failure of a social media campaign. What tools are working best for corporations today and why? Appelbaum recently launched a campaign that drove thousands of eyeballs to his site and tells listeners about the most important measurement criteria for making social media work for corporations.

BIG FIX WINS BIG IN SOCIAL MEDIA MARKETING CAMPAIGN

Published by admin November 5th, 2007 in Marketing Voices. 0 Comments

It’s hard to make the IT industry’s only intelligent enforcement engine better known as BIGFIX interesting and viral. But that is exactly what BIGFIX’s Vice President of Marketing, David Appelbaum, and his marketing firm Rassak Experience did. Creating a presidential candidate, Ray Hopewood, and making him real through Facebook, Flickr and other online marketing techniques, BIGFIX ended up landing more than two million dollars in sales and a front page story in the New York Times, National Public Radio and the SF Chronicle. Pretty impressive campaign.